Which number we call customers from
A shared number included in your plan, or your company's own number.
You can see the number we call from on Overview and in the Callback tab, in the “Phone number” section.
Shared number (included in your plan)
By default we call from our shared number. A customer who calls this number back will reach you - if your company was the last one to call them.
You can change the country of the shared number at no extra cost in the same section. If we don't have a number for the chosen country yet, we'll connect one within 72 business hours. Until then we call from a temporary number.
Your company's own number
You can have your own number with the area code of your choice - see Your company's own number.
Something missing?This documentation describes what the dashboard does today. If something doesn't match or you couldn't find it, ask in the help chat in your dashboard or send a request. Help & support →