What costs you time and money today
Where it pays off most: a fast call with a hot lead
The assistant reads your site on its own - product pages, pricing, case studies, FAQ and documentation if it's published there - and checks for changes every night, so a new feature from the changelog shows up in its knowledge quickly. In the dashboard you add what the site doesn't say: that pricing above 25 seats is handled by sales, which integrations are on the roadmap, how to answer security questions. The assistant makes no binding commitments - no discounts, no SLA or rollout-date promises - it shares what's on your site and hands the topic to a person. When a prospect wants to talk, it offers a callback: the system calls an available sales rep and connects them with the prospect, usually in about 30 seconds. On the Business plan you set the order - account executive first, and if they don't pick up, someone else on the sales team.
- Answers feature, integration and plan questions from your site and docs
- Links to pricing, docs and case studies while the chat stays open
- Never promises discounts or guarantees - hands it to a person
- A call with sales instead of a week of demo-scheduling emails
- Your rep sees whether they read pricing, API docs or the security page
- Routing order: account executive first, then the rest of the team
What it looks like in practice
Times and numbers are examples - they show the situation, not a guaranteed result.
It's 11:10 pm and the head of operations at a logistics company is trialing your product. She asks in chat whether there's an API to integrate with their WMS and whether you support SSO. Your team is offline, so the AI assistant answers.
Based on your published documentation, the assistant explains the API and supported sign-in methods, links to the right docs section and takes her there without closing the chat. From your dashboard notes it adds that SSO comes with the Business plan.
She asks what 40 seats would cost on annual billing. The assistant shares the pricing from your site and, following your dashboard instruction, explains that pricing above 25 seats is set by sales - then offers a call.
She picks a callback at 10 am the next day and leaves her number. The lead lands in the dashboard and, via webhook, in your CRM too.
At 10 am the system calls the account executive first, and if they're on another call it tries the next person on the team, connecting them with her, usually in about 30 seconds. The rep sees the chat history and pages viewed - pricing, API, security - so the call goes straight to integration and terms.
What it looks like on your website
In the chat, the AI assistant or your team replies - you decide when. On the phone, it is always a person.
The features that work hardest here
It reads product pages, pricing and published documentation and checks for changes every night - no manual updates after each release.
Rules like 'for enterprise questions, always offer a call', the integration roadmap, answers on security and GDPR - everything sales knows that isn't on the site.
Set who answers first - say, the account executive - and who takes over if they don't pick up, so a hot lead never hits a dead end.
Send leads, chats and calls to your CRM via API and webhooks, and embed the CallsYou dashboard right inside your own system.
The assistant replies in the language the customer writes in - a prospect in another time zone gets an answer right away and a call at a time they choose.
What it costs and what you get in this industry
The same simple plans for every business - below, what they do for you specifically. 3 days free, no contract, cancel in one click.
Chat
An AI assistant that answers on your website instantly
- 1 agent
- Up to 250 chat conversations / mo
- The AI assistant knows your whole website
- Answers feature, integration and plan questions from your site and docs
- Links to pricing, docs and case studies while the chat stays open
- Never promises discounts or guarantees - hands it to a person
Chat + Call
AI assistant and 30-second callback in one
- 2 agents
- Up to 500 chat conversations / mo
- 50 min on the phone or 100 min in the app
- Everything in Chat
- A call with sales instead of a week of demo-scheduling emails
- Your rep sees whether they read pricing, API docs or the security page
- Routing order: account executive first, then the rest of the team
Business
For businesses with heavy traffic and a bigger team
- 5 agents
- Up to 1,000 chat conversations / mo
- 100 min on the phone or 200 min in the app
- Everything in Chat + Call
- Agent order: who answers first and who takes over
- Call recording
- "Phone only" mode
Questions
Can the assistant handle technical questions?
Yes, if the answer is on your site - the assistant reads your pages, including published docs, FAQ and changelog, and checks for changes every night. Extra knowledge, like known limitations or upcoming integrations, you add in the dashboard, and anything beyond that it hands to a person.
Can the assistant quote a project for a software agency?
No - CallsYou doesn't generate quotes or proposals automatically. The assistant explains how you work and what projects you do based on your site, and when cost comes up it offers a call and takes a number so sales can ask about scope.
Can we connect CallsYou to our CRM?
Yes - API and webhooks send leads and conversations to your CRM, and you can embed the CallsYou dashboard in your own system. New-lead notifications can go to Telegram, for example.
See CallsYou in your business
3 days free. Enter your website, check the assistant's answers and paste one line of code.