What costs you time and money today
Here the firm that responds first wins
In injury and family matters, clients rarely ask just one firm - and they decide quickly, under stress. The assistant knows your website: practice areas, case types, fee structure, team and office locations, and checks it for changes every night. In the dashboard you add what is not on the site: the first phone call is free, which documents to bring to the meeting, which attorney handles mortgage disputes. Questions like ‘will I win?’ or ‘is it too late to file?’ get no legal answer - the assistant says plainly that a lawyer will assess it and offers a callback. The callback connects the client with whoever at the firm is free, including on their mobile, so a paralegal between hearings can take the call before the client rings a competitor.
- Explains practice areas, fees and how consultations work, from your website
- Takes the client to the page for their type of case and lists documents to prepare
- Never assesses merits or deadlines - legal questions go to a lawyer
- The client talks to your firm before contacting the next one
- Calls can ring a lawyer's or paralegal's mobile outside the office
- Set who answers first and who takes over when someone is in court
What it looks like in practice
Times and numbers are examples - they show the situation, not a guaranteed result.
Two weeks ago Anna was hit at a junction and the other driver's insurer offered her a small settlement. In the evening she asks in chat whether it is worth fighting for more and what it would cost.
From your website it explains that you handle injury and compensation claims against at-fault drivers' insurers, how your contingency fee works and that the first consultation is free. It makes clear a lawyer will assess her chances.
The assistant offers a call from the firm and Anna picks 9:00. She also gets the document checklist you added in the dashboard: the insurer's letter, medical records, the police report.
The system rings your intake coordinator first and, if she is busy, the next person in your Business plan order. She sees the chat history and that Anna had been reading about pain and suffering damages.
The coordinator books Anna in with an attorney on Thursday and notes the key facts. Your firm spoke to her before she had collected replies from anyone else.
What it looks like on your website
In the chat, the AI assistant or your team replies - you decide when. On the phone, it is always a person.
The features that work hardest here
Add document checklists per case type, your first-consultation rules and instructions like ‘if asked about filing deadlines, always offer a call with a lawyer’.
The client clicks, the system rings someone free at your firm - in the dashboard, the app or on their mobile - and connects them, usually in about 30 seconds.
On the Business plan you decide that the intake coordinator's phone rings first and, if she does not pick up, a paralegal or the duty attorney.
A firm without a full-time front desk can send calls straight to lawyers' mobiles, with no need to sit in the dashboard.
Every chat, call and note stays in the dashboard, and API and webhooks pass them to your CRM or case management system.
What it costs and what you get in this industry
The same simple plans for every business - below, what they do for you specifically. 3 days free, no contract, cancel in one click.
Chat
An AI assistant that answers on your website instantly
- 1 agent
- Up to 250 chat conversations / mo
- The AI assistant knows your whole website
- Explains practice areas, fees and how consultations work, from your website
- Takes the client to the page for their type of case and lists documents to prepare
- Never assesses merits or deadlines - legal questions go to a lawyer
Chat + Call
AI assistant and 30-second callback in one
- 2 agents
- Up to 500 chat conversations / mo
- 50 min on the phone or 100 min in the app
- Everything in Chat
- The client talks to your firm before contacting the next one
- Calls can ring a lawyer's or paralegal's mobile outside the office
- Set who answers first and who takes over when someone is in court
Business
For businesses with heavy traffic and a bigger team
- 5 agents
- Up to 1,000 chat conversations / mo
- 100 min on the phone or 200 min in the app
- Everything in Chat + Call
- Agent order: who answers first and who takes over
- Call recording
- "Phone only" mode
Questions
Can the assistant give legal advice or tell a client whether they are still within the deadline?
No. It gives no legal advice, does not assess merits and does not calculate deadlines - it shares information from your website, such as practice areas or fee terms, and offers a call with a lawyer. Binding decisions are always made by a person.
Can phone calls with clients be recorded?
On the Business plan you can switch on call recording - you enable it yourselves and inform callers yourselves. Many firms leave it off for confidentiality reasons and rely on notes taken during the call.
We have offices in several cities - will clients reach the right one?
The assistant knows your office locations from your website and can send the client to the right office page. You can also note in the dashboard which matters each office handles, and route calls through the answering order on the Business plan.
See CallsYou in your business
3 days free. Enter your website, check the assistant's answers and paste one line of code.