What costs you time and money today
Where it pays off most: AI in the evening, an advisor in the morning
In custom furniture and joinery, customers choose a company based on how quickly and clearly they get answers about materials, lead times and measuring. The AI assistant reads your collections, project galleries, installation details and contact info on its own, and in the dashboard you add what isn't on the site - like current lead times or an instruction such as 'always offer a free measuring visit'. It doesn't price projects or set dimensions - it takes the customer to the right portfolio page, collects their number and suggests a call. After hours the customer picks a time, and the system runs the callback on its own and connects them with an advisor in the showroom, in the app or on a cell phone. On the phone it's always a person.
- Answers questions on materials, fronts, collections and lead times from your website
- Takes customers to projects similar to theirs - the chat stays open
- Asks about the room and expectations before offering a call with a designer
- Designers pick up on their cell, even driving back from a measure
- Evening visitors pick a time and the callback runs by itself in the morning
- In window season the next advisor takes the call
What it looks like in practice
Times and numbers are examples - they show the situation, not a guaranteed result.
At 10 pm, a customer writes in chat that she's renovating her apartment and wants a custom L-shaped kitchen with an island. She asks which fronts you offer and what the lead time is. The showroom is closed, but the AI assistant replies right away from your website.
The assistant describes the available fronts, gives the lead time you added in the dashboard and takes her to the page with island kitchen projects. It doesn't quote a price - it explains that the designer prepares the quote after measuring.
When she writes that she wants to discuss the project, the assistant offers a callback and takes her number. It's after hours, so she picks 10 am the next day.
At the chosen time the system rings the designer, who is driving back from a measure, and connects him with her on his cell. He sees the chat transcript and the projects she viewed.
The conversation starts with specifics: layout, island, materials. The designer books a measuring visit for Saturday, adds a note during the call, and the lead goes to your CRM via webhook.
What it looks like on your website
In the chat, the AI assistant or your team replies - you decide when. On the phone, it is always a person.
The features that work hardest here
Enter your website address and the assistant reads your collections, materials, projects and installation info on its own, checking for changes every night - a new project in the gallery shows up in its answers.
In the dashboard you add what your site doesn't say: current lead times, how measuring works, promotions on fronts or windows, answers to tough questions.
The system connects the customer to an advisor in the dashboard, the mobile app or on a regular cell phone - designers can answer even while with another client.
After showroom hours the customer picks a time to talk, and the system starts the callback on its own at that time.
The dashboard keeps chat and call history, call notes and leads collected after hours, and the API and webhooks push the data into your CRM.
What it costs and what you get in this industry
The same simple plans for every business - below, what they do for you specifically. 3 days free, no contract, cancel in one click.
Chat
An AI assistant that answers on your website instantly
- 1 agent
- Up to 250 chat conversations / mo
- The AI assistant knows your whole website
- Answers questions on materials, fronts, collections and lead times from your website
- Takes customers to projects similar to theirs - the chat stays open
- Asks about the room and expectations before offering a call with a designer
Chat + Call
AI assistant and 30-second callback in one
- 2 agents
- Up to 500 chat conversations / mo
- 50 min on the phone or 100 min in the app
- Everything in Chat
- Designers pick up on their cell, even driving back from a measure
- Evening visitors pick a time and the callback runs by itself in the morning
- In window season the next advisor takes the call
Business
For businesses with heavy traffic and a bigger team
- 5 agents
- Up to 1,000 chat conversations / mo
- 100 min on the phone or 200 min in the app
- Everything in Chat + Call
- Agent order: who answers first and who takes over
- Call recording
- "Phone only" mode
Questions
Will the assistant price a kitchen or windows from dimensions?
No - CallsYou doesn't produce automatic quotes. The assistant shares the prices and details on your website or in the dashboard, asks what your designer needs and suggests a call. The quote comes from your team - usually after measuring.
Can customers book a measuring visit in the chat?
CallsYou doesn't connect to calendars or booking systems. If you have a booking page, the assistant can share the link. Usually a callback works best - the advisor sets the measuring date during the call.
We have a showroom and crews in the field. Who answers?
The callback goes to an available consultant - in the dashboard at the showroom, in the app, or on a field person's cell phone. On the Business plan you set the answering order. The AI never answers calls - it's always a person.
See CallsYou in your business
3 days free. Enter your website, check the assistant's answers and paste one line of code.