Home/Who it's for/Construction & renovation
Customers won't wait till you're off the ladder

CallsYou for construction and renovation contractors

In construction, the phone rings exactly when your hands are covered in thinset or you're up on scaffolding - and the customer looking for a crew to redo a bathroom or finish an apartment sends the same request to several contractors and goes with whoever answers first. CallsYou handles that first contact: the AI assistant answers questions about scope, finish levels and pricing in chat, based on your website, and when the customer wants to talk, it connects them to you or your site manager on a cell phone in about 30 seconds. Evening inquiries don't slip away - the customer picks a callback time.

Example flowlive
  1. Step 110:05 pm - bathroom remodel question
  2. Step 2AI shares scope and listed prices
  3. Step 3Customer asks for a 7:30 am call
  4. Step 47:30 am - crew lead connected
  5. Step 5Walkthrough booked for Saturday
Today

What costs you time and money today

The owner is also the project manager, the salesperson and the estimator, so missed calls get returned in the evening - after the customer has already booked a walkthrough with someone else.
Half the calls are the same questions: what does finishing cost per square foot, do you do turnkey, who buys the materials, when's your next opening - and each one pulls you off the job.
In spring, when building season kicks off, there are more requests than your crew can handle, and in winter every interior job counts - either way, the fastest response wins.
A homeowner scrolling through your project photos at 11 pm won't call you at 9 the next morning - they'll forget, or message the next contractor in their search results.

Where it pays off most: calls that reach you on site

Construction and renovation firms rarely have a front desk - usually it's the owner who answers, or nobody does. CallsYou doesn't need an office: the callback rings a regular cell phone, and on the Business plan, if you can't pick up, the next person on your team takes it. The AI assistant reads your website - services, pricing, past projects - and answers customers in chat around the clock, while in the dashboard you add things like your next available start date or a rule such as 'always suggest a quote after an on-site walkthrough'. It doesn't write estimates or commit to dates on your behalf - it gathers the details and suggests a call with a person. So the calls you take on site come from customers who already know what you do and roughly what it costs.

AI chat assistantwins here
  • Answers questions on scope, finish levels and pricing from your site
  • Collects the details: size, location, current condition and timing
  • Shows your project gallery or service page without closing the chat
30-second callbackcomplement
  • Rings your cell - you answer on site, no office needed
  • If you can't pick up, the next person takes it (Business plan)
  • An evening inquiry becomes a call at the time the customer chose
Step by step

What it looks like in practice

Times and numbers are examples - they show the situation, not a guaranteed result.

1A bathroom question after 10 pm

A couple who just bought an older condo is browsing your projects in the evening and asks in chat what a full bathroom remodel with new plumbing costs and whether you can fit them in before the holidays. Nobody from your company is at a computer, but the AI assistant answers right away.

2Real answers instead of 'we'll call you'

The assistant shares the price ranges and scope listed on your website, links to your bathroom projects and asks about the current state of the room and whether they've picked tile yet. It gives a start date from the info you added in the dashboard, but no binding quote - that's your call.

3They leave a number

They want to talk details, so the assistant offers a callback and takes their number. It's after hours, so they pick 7:30 am - before their own workday starts.

47:30 am - a call on the job site

At 7:30 the system rings the crew lead's cell as he pulls up to another job and connects him with the customers. Before the call he already knows the size, the scope and which projects they looked at.

5Walkthrough on Saturday

The call takes a few minutes because the basics were covered in chat. He books a walkthrough for Saturday, adds a note in the dashboard during the call, and the lead goes to your CRM via webhook.

Sample conversation

What it looks like on your website

In the chat, the AI assistant or your team replies - you decide when. On the phone, it is always a person.

AI assistantonline · replies instantly
Do you renovate bathrooms? How much does it cost?
Yes. To give a range: how big is the bathroom and are you replacing the plumbing too?
65 sq ft, everything replaced, Austin.
Thank you. Leave your number and the site manager will call back with a quote, or pick a convenient time.
Features

The features that work hardest here

An assistant trained on your website

The assistant reads your services, pricing and project gallery on its own and checks for changes every night - add a new service like floor refinishing or siding and it starts mentioning it.

Instructions from the boss

In the dashboard you add what your site doesn't say: your next openings, minimum job size, service area, or a rule like 'quotes only after a walkthrough'.

Callbacks to your cell

Calls reach the browser dashboard, the mobile app or a regular phone - you answer wherever you happen to be.

History and notes

The dashboard keeps chat and call history, notes and the pages a customer viewed before reaching out - so you know if they asked about a bathroom or a whole-house build-out.

AI answers, a person takes over

You decide when the assistant responds - after hours, say, or when nobody is at the chat. You can take over any conversation just by typing a reply.

Pricing

What it costs and what you get in this industry

The same simple plans for every business - below, what they do for you specifically. 3 days free, no contract, cancel in one click.

Chat only

Chat

An AI assistant that answers on your website instantly

$29/month
Included in the plan:
  • 1 agent
  • Up to 250 chat conversations / mo
  • The AI assistant knows your whole website
In your industry:
  • Answers questions on scope, finish levels and pricing from your site
  • Collects the details: size, location, current condition and timing
  • Shows your project gallery or service page without closing the chat
For more traffic

Business

For businesses with heavy traffic and a bigger team

$109/month
Included in the plan:
  • 5 agents
  • Up to 1,000 chat conversations / mo
  • 100 min on the phone or 200 min in the app
Everything in Chat + Call, plus:
  • Everything in Chat + Call
  • Agent order: who answers first and who takes over
  • Call recording
  • "Phone only" mode
FAQ

Questions

Will the assistant write an estimate for the job?

No - CallsYou doesn't create automatic quotes or estimates. The assistant shares the prices and ranges on your website or in the dashboard, collects details about the scope and suggests a call. A binding quote always comes from a person, usually after a walkthrough.

I run a crew, not an office. Does this make sense for me?

That's exactly what cell phone callbacks are for: the customer leaves a number, the system calls you and connects you in about 30 seconds. After hours, the customer picks a callback time and the lead waits in your dashboard. You can try it free for 3 days.

Will my customers end up talking to a robot on the phone?

No. The AI only works in chat - phone calls are always handled by a person, you or someone on your team. The assistant just does the groundwork so the call is shorter and to the point.

See CallsYou in your business

3 days free. Enter your website, check the assistant's answers and paste one line of code.