What costs you time and money today
Where it pays off most: evenings, and calls that reach whoever is free
In a salon or clinic the decision to book usually happens in the evening or on a break at work, while during opening hours the whole team has their hands full. The assistant reads your website - prices, treatment pages, packages, vouchers, team, before and aftercare - and checks it for changes every night, so a new offer or a new treatment shows up in answers without extra work. In the dashboard you add what the site does not say: a second person on the package gets a discount this month, the aesthetic doctor is in on Saturdays, always offer a free consultation before a first treatment. Questions about contraindications, pregnancy or medication get no clinical answer - the assistant shares what is on your site and offers a conversation with a therapist or doctor. When a client wants to book, she gets your online booking link or leaves her number, and the system rings a free person on reception and connects them.
- Answers about prices, packages, vouchers and treatment prep from your website
- Takes the client to the treatment page or your online booking link
- Never judges contraindications - health questions go to a specialist
- The call goes to whoever does not have a client in the chair
- The client talks to you before she books elsewhere
- After hours she picks a time and the callback runs when you open
What it looks like in practice
Times and numbers are examples - they show the situation, not a guaranteed result.
Ola saw the results of a chemical peel on Instagram and landed on your website. She asks in chat what a course of treatments costs and whether she can fit it in before a wedding in three weeks.
It gives the price of a single session and the package from your price list, the prep advice from your site and the note from your dashboard that a free consultation comes before a first treatment. On whether the peel suits her skin, it is clear - the therapist will decide at the consultation.
Ola is not sure about dates, so instead of booking online she picks a callback at 9:00 tomorrow and leaves her number. The lead, with the chat transcript and the pages she viewed, waits in your dashboard.
At the chosen time the system rings a free person on reception and, once they pick up, connects them with Ola. The receptionist can see it is about a course before a wedding, so she suggests specific dates straight away.
Ola books a consultation on Saturday and the first sessions in the following weeks, and the receptionist notes the wedding date. The client who messaged three salons last night goes with the one that called her in the morning.
What it looks like on your website
In the chat, the AI assistant or your team replies - you decide when. On the phone, it is always a person.
The features that work hardest here
Just enter your address - it learns your prices, treatments, packages and vouchers, and checks for changes every night.
Add seasonal offers, which therapist works which days, or rules like "always offer a consultation before a first treatment".
When reception is at the computer they reply themselves; when nobody is at the chat or the salon is closed, the assistant answers. Reception can take over any time just by typing.
The client leaves her number and the system rings whoever is free - in the dashboard, the app or on their mobile - and connects them, usually in about 30 seconds.
You can see she read about laser hair removal and packages before leaving her number, so the call starts with specifics.
What it costs and what you get in this industry
The same simple plans for every business - below, what they do for you specifically. 3 days free, no contract, cancel in one click.
Chat
An AI assistant that answers on your website instantly
- 1 agent
- Up to 250 chat conversations / mo
- The AI assistant knows your whole website
- Answers about prices, packages, vouchers and treatment prep from your website
- Takes the client to the treatment page or your online booking link
- Never judges contraindications - health questions go to a specialist
Chat + Call
AI assistant and 30-second callback in one
- 2 agents
- Up to 500 chat conversations / mo
- 50 min on the phone or 100 min in the app
- Everything in Chat
- The call goes to whoever does not have a client in the chair
- The client talks to you before she books elsewhere
- After hours she picks a time and the callback runs when you open
Business
For businesses with heavy traffic and a bigger team
- 5 agents
- Up to 1,000 chat conversations / mo
- 100 min on the phone or 200 min in the app
- Everything in Chat + Call
- Agent order: who answers first and who takes over
- Call recording
- "Phone only" mode
Questions
Will the assistant tell a client whether she can have a treatment while pregnant or on medication?
No. The assistant gives no medical advice and does not judge contraindications - it shares what is on your website, such as a contraindications list if you publish one, and offers a conversation with a therapist or doctor. You can set in the dashboard how it should respond to these questions.
Does CallsYou book clients into our booking system?
No, CallsYou does not connect to calendars or booking systems. The assistant can share your online booking link, and if the client prefers to talk, it takes her number and the system connects her with reception, who books the appointment in your own software.
We have one front desk and several treatment rooms - who takes the callback?
The system rings whichever team member is free - reception in the browser dashboard, but also the owner in the mobile app or on her mobile. On the Business plan you set the order: who picks up first and who takes over if they do not answer.
See CallsYou in your business
3 days free. Enter your website, check the assistant's answers and paste one line of code.