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The resolution happens at 10 pm

CallsYou for gyms, training studios and sports clubs

After yet another Monday, someone promises themselves they are getting back in shape and compares memberships at three gyms in the evening. They want to know what a month with no contract costs, whether a trial visit is free and whether a personal trainer has morning slots. Right then your front desk is handing out towels or already closed, and the trainers are coaching. CallsYou answers in chat from your website - memberships, class timetable, trainers, PT prices - and connects them with the front desk or a trainer through a callback, usually in about 30 seconds.

Example flowlive
  1. Step 110:05 pm - membership and PT question
  2. Step 2AI compares memberships from your site
  3. Step 3Link to book a trial visit
  4. Step 4Request for a call from a trainer
  5. Step 5Trainer calls and books a first session
Today

What costs you time and money today

In January and September the front desk is dealing with a queue at peak time while the phone and DMs fill up with membership questions - some people never get a reply and join the gym that answered first.
The same questions come in daily: does my membership work at your other clubs, is there a 12-month contract, how much is a day pass, do you have beginner classes, is there parking - and each one pulls the desk away from members in the building.
A personal trainer goes from one session to the next and cannot pick up, so someone ready to buy a ten-session pack gives up after two missed calls or finds another trainer.
Most people think about signing up in the evening or on Sunday, and a contact form answered on Monday afternoon arrives when the motivation has already faded.

Where it pays off most: a fast answer while motivation is fresh

In fitness the decision to sign up comes fast and fades just as fast, so what matters is who answers first. The assistant reads your website - membership types, prices, class timetable, trainer profiles, trial visit rules, directions and parking - and checks for changes every night, so a new timetable or offer shows up in answers without extra work. In the dashboard you add what the site does not say: no joining fee this month, always offer newcomers a free induction session, a particular trainer only works mornings. The assistant does not write training plans or diets and gives no advice on injuries - it shares what is on your site and hands the question to a trainer. When someone wants to join, they get your link to buy a membership or book a class, and if they would rather talk, they leave a number and the system rings whoever is free on the desk or a trainer's mobile.

AI chat assistantwins here
  • Answers about memberships, timetable, trainers and trial visits from your website
  • Takes people to the membership page, class booking or a trainer profile
  • No plans, diets or injury advice - it hands those to a trainer
30-second callbackcomplement
  • The prospect talks to you while they are still motivated
  • The call can go straight to a trainer's mobile between sessions
  • After hours they pick a time and the callback runs when the desk opens
Step by step

What it looks like in practice

Times and numbers are examples - they show the situation, not a guaranteed result.

1Sunday, 10:05 pm - a chat message

Tom wants to get back to the gym after a long break and is thinking about a few PT sessions to start. He asks in chat how the memberships differ and what a personal training pack costs.

2The assistant answers from your website

It lays out the memberships from your price list, gives the PT pack price and the note from your dashboard that newcomers get a free induction session. Asked about exercising with a sore knee, it is clear - the trainer will look at that at the first session.

3The prospect asks for a trainer's call

Tom wants to talk to a trainer before buying the pack, so he picks a callback at 7:30 tomorrow and leaves his number. The lead, with the chat transcript and the pages he viewed, waits in your dashboard.

47:30 - the system connects trainer and prospect

At the chosen time the system rings the trainer's mobile and, when he picks up between sessions, connects him with Tom. The trainer can see Tom read about PT packs and asked about his knee.

5First session in the diary

The trainer books an induction for Wednesday and notes the old injury. The person comparing three gyms on Sunday night is on your gym floor by Wednesday.

Sample conversation

What it looks like on your website

In the chat, the AI assistant or your team replies - you decide when. On the phone, it is always a person.

AI assistantonline · replies instantly
Do you have a membership with no contract, and how much is it?
Yes, our site lists a monthly membership with no commitment - you will find the price and terms here: link to the memberships page.
Does a personal trainer have morning slots?
I cannot see trainers' diaries, but I can ask a trainer to call you - does 7:30 tomorrow work?
Features

The features that work hardest here

The assistant reads your website

Just enter your address - it learns your memberships, timetable, trainers and prices, and checks for changes every night.

Knowledge added in the dashboard

Add current offers, membership freeze rules or an instruction like "always offer newcomers an induction session".

Callbacks to a trainer's mobile

Trainers do not need to sit at a computer - the system rings their mobile or the app and connects them with the prospect.

Consultant order

On the Business plan you set who picks up first - the front desk, say - and who takes over if they do not answer, such as the club manager.

Stats and conversation history

The dashboard shows how many people ask about memberships and PT, and the chat history shows what they ask most.

Pricing

What it costs and what you get in this industry

The same simple plans for every business - below, what they do for you specifically. 3 days free, no contract, cancel in one click.

Chat only

Chat

An AI assistant that answers on your website instantly

$29/month
Included in the plan:
  • 1 agent
  • Up to 250 chat conversations / mo
  • The AI assistant knows your whole website
In your industry:
  • Answers about memberships, timetable, trainers and trial visits from your website
  • Takes people to the membership page, class booking or a trainer profile
  • No plans, diets or injury advice - it hands those to a trainer
For more traffic

Business

For businesses with heavy traffic and a bigger team

$109/month
Included in the plan:
  • 5 agents
  • Up to 1,000 chat conversations / mo
  • 100 min on the phone or 200 min in the app
Everything in Chat + Call, plus:
  • Everything in Chat + Call
  • Agent order: who answers first and who takes over
  • Call recording
  • "Phone only" mode
FAQ

Questions

Will the assistant write a training plan or diet for a member?

No. The assistant shares information from your website - memberships, classes, trainer profiles and prices - and gives no advice on health, injuries or nutrition. It passes those questions to a trainer, for example by offering a callback.

Will CallsYou book members into classes in our system?

No, CallsYou does not connect to booking systems or calendars. The assistant can share the link to class booking or membership sign-up on your site, and if someone prefers to talk, it takes their number and connects them with the desk.

We run several clubs - can the assistant handle that?

The assistant reads your whole website, so it knows the addresses, hours and rules for each club you describe there, and you can add the differences between locations in the dashboard. If someone wants to talk, the system connects them with a free team member.

See CallsYou in your business

3 days free. Enter your website, check the assistant's answers and paste one line of code.