How to paste the widget code on your website
One line of code before </body> - instructions for WordPress, Shopify, Wix, Webflow and other sites.
You'll find the widget code in the Installation tab. It's one line - you paste it once, just like the Google Analytics code. Chat and callback both run from the same code - there's no separate chat code.
Choose your platform
Under “Where is your website?” you'll find ready-made instructions:
- WordPress - with the WPCode plugin, Footer field.
- Shopify - in the theme file
layout/theme.liquid, before</body>. - Wix - Settings, Custom code, “All pages”, placement “Body - end”.
- Webflow - Footer code in the site settings.
- Vibecoding (AI) - a ready prompt to paste into Claude, Lovable, Bolt, Cursor or Replit.
- Other website - paste the code before the closing
</body>on every page.
Send to your developer
Enter your developer's email and click “Send code and instructions”. The email contains no login details.
Check that it works
Open your website, then click “Check if it works”. You'll see “The widget is running on …” or a hint about what's left to do.
The widget only shows when it's turned on in Widget appearance and your plan is active or in the free trial.
Something missing?This documentation describes what the dashboard does today. If something doesn't match or you couldn't find it, ask in the help chat in your dashboard or send a request. Help & support →