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Test call: “See how it works”

Call yourself as if a customer clicked the widget - before your first real customer.

On plans with callback, Overview has a “See how it works” box.

  1. Enter your phone number - a different one from the number we call the agent on.
  2. Click “Call me”.
  3. First the dashboard or the agent's phone rings. Answer, and the system immediately connects it with the number you entered.

A test call uses minutes from your pool, just like a real call. If your pool is empty, you'll be asked to buy more minutes.

Something missing?This documentation describes what the dashboard does today. If something doesn't match or you couldn't find it, ask in the help chat in your dashboard or send a request. Help & support →

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