Changing your plan, card, invoices and cancelling
Upgrading your plan, changing your card, VAT invoices and cancelling.
Everything is in the Plan & billing tab.
Changing your plan
Click “Upgrade to …” or “Switch to …” next to the plan you want. On a paid plan the change takes effect right away, and the price difference is settled on your next invoice. During the free trial we don't charge anything right away.
Card and invoices
“⚙️ Card & invoices” opens the secure Stripe payment portal - you can change your card and download invoices there. We issue a VAT invoice automatically after each payment and send it by email. We can't see your card number.
Cancelling
“Cancel subscription” ends your plan at the end of the paid period (during the free trial - at the end of the 3 days). Everything works until then. You can undo the cancellation with the “Resume subscription” button.
After your plan ends, the chat and AI assistant disappear from your website, and the callback widget only collects numbers.
We don't refund a period that has already started, but you can use your purchased minutes until the end of your contract.