Call recording
Call recordings on the Business plan - turning it on and listening.
Recording is available on the Business plan.
- Go to Callback, section “Call recording”.
- Turn on the switch.
Recording starts when the customer answers. You can listen to it in Calls with the “🎧 Recording” button next to the call.
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You must inform your customers about recording - e.g. in your website's privacy policy.
Something missing?This documentation describes what the dashboard does today. If something doesn't match or you couldn't find it, ask in the help chat in your dashboard or send a request. Help & support →