Overview and statistics
Calls, leads, call time, minute usage and chat conversations for a chosen period.
Overview
On Overview you choose a period (Today, Yesterday, 7 days, 28 days or custom dates) and see:
- Calls, Answered, Missed, Leads and Call time,
- Chat conversations in the period against your plan limit,
- the number we call from,
- “Billing period” - plan minutes, purchased minutes and how many are left,
- recent calls.
Statistics
The Statistics tab has a chart or table of minute usage - for 30 days or 12 months, with browser and phone shown separately. Below is the history of purchased minutes.
Something missing?This documentation describes what the dashboard does today. If something doesn't match or you couldn't find it, ask in the help chat in your dashboard or send a request. Help & support →